Product Quality Issues
The watch is a cheap China-made knockoff that looks nothing like the website pictures. The materials are subpar, featuring a flimsy and uncomfortable plastic band that feels cheap and poorly made. These Chinese wreck watches are being sold at outrageous prices, far above their actual value.
Non-existent Customer Service
Customer service is completely non-existent. All attempts to contact them were met with silence - no response, no acknowledgment, absolutely nothing. They show zero regard for customer concerns.
Misleading Return Policy
Their 99 day return policy is misleading. The period starts from receipt, not order date. This becomes problematic for international customers who might receive items after the return window. Additionally, items must be returned sealed and unused - impossible for a product meant to be worn!
Fake Trustpilot Reviews
It appears they're artificially inflating their reputation by purchasing fake Trustpilot reviews and likes. Their suspiciously positive ratings contradict the numerous negative experiences reported by real customers. Don't be fooled by their manipulated review scores!
Final Verdict
Ditur.dk has proven to be a complete disappointment in every aspect - from product quality to customer service and return policies. They even resort to buying fake Trustpilot reviews to mask their poor service. Even paying premium prices doesn't guarantee a satisfactory experience. Strong recommendation: avoid this retailer entirely.